Intercom Chat Performance Degradation

Incident Report for eloomi Status page

Resolved

This has been resolved

Posted Oct 12, 2023 - 18:10 CEST

Monitoring

Intercom has implemented a fix and we are monitoring its results.

Posted Oct 12, 2023 - 17:34 CEST

Identified

Intercom has reported that some users may encounter high latencies when trying to access their intercom chat feature. They are investigating this currently and we will provide updates as they come.

Please reach out to eloomi helpdesk if you have any urgent inquiries.

Posted Oct 12, 2023 - 17:18 CEST

This incident affected: Intercom Intercom Web Messenger.